Privacy Policy

Ora Exchange (hereinafter referred to as "we," "us," or "our") is committed to protecting the privacy and security of our users' personal information. This Privacy Policy describes how we collect, use, and disclose information through our voluntary carbon credit trading app (the "App") and our website.

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By using our App or website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

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Information We Collect:

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We may collect the following information when you use our App or website:

  • Personal Information: We may collect your name, email address, postal address, phone number, and other contact information when you register for an account with us. We may also collect your payment information if you choose to make a purchase through our App or website.
  • Trading Information: We may collect information about your carbon credit trades, including the date and time of the trade, the amount of carbon credits traded, and the price of the trade.
  • Device and Usage Information: We may collect information about the devices and software you use to access our App or website, including your IP address, device type, operating system, and browser type. We may also collect information about your usage of our App or website, such as the pages you visit, the features you use, and the time and duration of your sessions.

How We Use Your Information:

We may use your information for the following purposes:

  • To provide our App and website services to you;
  • To process your carbon credit trades and payments;
  • To communicate with you about our App and website, including sending you updates and notifications;
  • To personalize your experience on our App and website;
  • To improve our App and website and develop new features and services;
  • To enforce our Terms of Service and other policies;
  • To comply with legal and regulatory requirements.

How We Share Your Information:

We may share your information with third parties in the following circumstances:

  • With service providers who help us operate our App and website, such as payment processors and customer support providers;
  • With third-party analytics providers who help us understand how our App and website are being used;
  • With law enforcement and regulatory agencies if required by law or to protect our legal rights or the rights of others;
  • With third parties in connection with a business transaction, such as a merger, acquisition, or sale of assets.

Security:

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We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard security technologies, such as firewalls and encryption, to protect your information.

However, no security measure is completely effective, and we cannot guarantee the security of your information. You are responsible for keeping your account information confidential, including your username and password.

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Changes to this Privacy Policy:

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We may update this Privacy Policy from time to time by posting a new version on our website. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

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Contact Us:

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If you have any questions or concerns about this Privacy Policy or our information practices, please contact us at privacy@oraexchange.com or write to us at 72 Charlotte Street, London, England, W1T 4QQ.

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Privacy Policy

Last Updated: Sept 01, 2023

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This Privacy Policy describes how Midori Carbon Inc. d/b/a Midori Carbon ("we," "us," or "our") collect, use, disclose, and safeguard your personal information when you use our carbon trading application, Midori (the "App") and related services. By using the App, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect and process the following types of personal information from you:

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a. Personal Information You Provide:

  • Name, email address, phone number, and other contact information.
  • Financial and trading account information, including account balances, trading history, and transaction details.
  • Identification information, such as government-issued ID, passport, or driver's license, for verification purposes.
  • User-generated content, such as messages, feedback, and support inquiries.

b. Automatically Collected Information:

  • Device information: device type, operating system, unique device identifiers, and mobile network information.
  • Log data: details of your use of the App, including IP address, access times, and browsing activity.
  • Usage information: information about how you interact with the App, including pages viewed, features used, and buttons clicked.

2. Use of Your Information

We may use your personal information for various purposes, including:

  • Providing and maintaining the App's functionality and services.
  • Processing your financial transactions and executing trades.
  • Verifying your identity and complying with legal and regulatory requirements.
  • Sending you important communications, such as updates, security alerts, and account notifications.
  • Analyzing usage patterns to improve the App's performance, features, and user experience.
  • Personalizing your experience and providing relevant content, promotions, and recommendations.
  • Conducting research, analytics, and statistical analysis.

3. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

  • With service providers who help us operate the App and provide services (e.g., payment processors, identity verification services).
  • In response to legal obligations, court orders, or government requests.
  • To protect our rights, privacy, safety, and property, or those of our users or others.
  • In connection with a merger, acquisition, or sale of all or a portion of our assets.

4. Security Measures

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

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5. Your Choices

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt out of receiving promotional communications.
  • Request a copy of your personal information or its transfer to another service.
  • Withdraw consent at any time (subject to legal and contractual restrictions).

6. Children's Privacy

The App is not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If we learn that we have collected such information, we will take steps to delete it.

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7. Cross-Border Data Transfers

Your personal information may be transferred to and stored in countries outside of your own. By using the App, you consent to such cross-border transfers.

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8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes and seek your consent if required by applicable laws.

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9. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact our Privacy Officer at privacy@midoricarbon.com.

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